Terms & Conditions

The following terms and conditions govern your use of this website pashminasandwraps.com (the ‘site’), whether you are a guest or registered user. It is very important that you read these terms carefully before you use the site and by using the site, you indicate that you accept our terms of use and agree to abide by them.

Pashminas & Wraps

Pashminas & Wraps is a site operated by Apparel International Ltd (“We”). We are registered in England and Wales under company number 10337411 and have our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are a limited company.

By using and purchasing products from our website you acknowledge our terms & conditions and policies including delivery, returns and privacy.

Accessing the site

Access to this site is allowed on a temporary basis, and we reserve the right to remove or change this service without notice (see below). We are not liable if for any reason the site is unavailable at any point.

There may be occasions when we need to restrict access to some parts of the site, or the whole site, to users who are registered with us.

If you choose, or are given, a user identification code, password or any other piece of information as part of our security process you must treat this information as confidential and not disclose this to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or given to you by us at any time if we feel you have failed to comply with any of the provisions of these terms of use.

When using this site you must comply with the provisions of our acceptable use policy.

You are responsible for making all necessary arrangements for access to the site. You are also responsible for ensuring that anyone who accesses the site through your internet connection are aware of, and comply with, these terms.

Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the site and in our published material. These works are protected by copyright laws and treaties across the globe. All such rights are reserved.

You may print off one copy, and may download extracts of any pages from the site for your own reference. You must not change the paper or digital copies of any of the material you have printed or downloaded in any way, and you must not separate illustrations, photographs, video or audio sequences or any graphics from their accompanying text. Our status (plus that of other named contributors) as the author of material on the site must always be acknowledged.

You must not use any of the materials on our site for commercial purposes without obtaining a licence from us or our licensors to do so.

If you print, copy or download any part of the site in breach of these terms of use, your right to use the website will immediately end and you must, at our choice, return or destroy any copies of materials you have made.

Reliance in information posted

Any content on our site is not intended to amount to advice on which reliance should be placed. Therefore we disclaim any liability or responsibility arising from such reliance on this site’s material by any visitor, or by anyone who may be informed of its contents.

Our site changes regularly

We aim to regularly update the site regularly, and may change the content at any point. If the need arises, we may suspend access to the site, or close it indefinitely. Any of the content on the website may be out of date at any time and we are under no obligation to update this material.

Our liability

The material displayed on the Site is added without any guarantees, conditions or warranties as to the accuracy of the content. To the extent permitted by law, we hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

This does not affect our liability for any liability which cannot be excluded or limited under applicable law.

Information about you & your visits

We process information about you in accordance with our privacy policy. By using our site, you consent to this processing and you provide that all data given by you is accurate.

Viruses, hacking & other offences

In using this site, you must not knowingly introduce viruses, trojans, worms, logic bombs or other malicious or technologically harmful material. You must not try to gain unauthorised access to the site, the site’s server or any server, computer or database connected to the site. You must not attack the site through a denial-of-service attack or a distributed denial-of service attack.

In breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any of these breaches to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, you will immediately lose your right to use the site.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, virus or any other technologically harmful material that infects your computer equipment, computer programs, data or other proprietary material due to your use of the site or to downloading any material posted on it, or on any website linked to it.

You may link to the home page of this site, provided you do so in a way that is legal and does not damage or take advantage of our reputation. You must not establish a link that suggests any form of association, approval or endorsement on our part where none exists.

You must not establish a link from a website that does not belong to you.

Import duty & taxes outside of the E.U.

If you are a customer from outside of the EU then your order maybe subject to taxes and duty upon arriving at your destination country. Unfortunately these potential taxes and duties are out of our (Pashminas & Wraps) control and it is subject to your country’s respective policies on whether the goods being sent to you from us incur any import tax or duty. We make every effort to ensure that orders we distribute outside of the EU don’t incur any taxes or duties but in circumstances where they do, Pashminas & Wraps cannot be held responsible.


All orders are sent from the United Kingdom. We offer a range of services from standard delivery to express and priority – We ensure we offer the best prices and the most efficient services to get our products to our customers as quickly and securely as possible. For more information on where we deliver to and prices, please see our delivery page: delivery

Gift Receipts

Gift receipts allow the recipient of the ‘gift’ to exchange an item for up to 6 weeks after the purchase date. A ‘how to’ gift return card will be included with every order that marks this option. For a special limited time, all items selected as ‘gifts’ from October 15th 2018 until December 24th 2018 will have the option to exchange their pashmina shawl wrap scarf for another colour until January 31st 2018. The cost for the returning exchange will be the recipient’s responsibility. For all customers that reside outside of the UK, the recipient will have to pay the cost of shipping for us to ship out the new colour at a charge of $24.99 (USD) / $32.99 (CAD) / $34.99 (AUD) / €21.99 / £18.99. The exchanging new pashmina shawl wrap scarf will be sent out once Pashminas & Wraps has received the returning exchanged gift back.

In order to redeem a gift receipt, all recipients must fill out our gift exchange form prior to returning any exchange and can be found here: Gift Exchange

This service is only available on an ‘exchange’ basis – and is not the option for a refund. By selecting the gift receipt option you are acknowledging this. For a refund, the customer must contact us within 21 days of the order date.

Refunds & returns 

A customer has the right to a refund or exchange as long as they contact Pashminas and Wraps within 21 days of the order date. This allows sufficient time for a customer to contact us if the item is unsuitable.

We then allow an additional 3 weeks for the item to arrive to us. If the above is not met then we refuse the right to accept the request of a return/refund.

Returned products must be in the condition you received them and in the original sleeve packaging and, if a pure cashmere or silk infused cashmere pashmina shawl, the official Chyangra Pashmina Certified Label must also be included.

Pashminas & Wraps makes every effort to do vigorous and thorough quality checks before items are sent out to customers but if in the unfortunate circumstance a customer receives a faulty item we will happily replace this item for you or issue you with a full refund, including your postage costs.

We will refund postage on any faulty items up to the original value for us to send to the customer – this is dependent upon service chosen. Refund on postage is not included on any other type of return and it is the customer’s responsibility to ensure it arrives back to us in a secure and safe manner for a return/refund to be completed.

We reserve the right to refuse returned items that have not carried out the returns procedure. Our returns procedure and form can be found here: returns and refunds



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