Gift Exchanges

If the gift you received isn’t quite right, we will happily either exchange your present within 28 days from the purchase date.

Exchanged products must be in the condition you received them and in the original sleeve packaging and, if a pure cashmere pashmina shawl, the official Chyangra Pashmina Certified Label must also be included.


Gift Exchange Form

Please complete the gift exchange form below. Be sure to fill in all fields marked with an * so we can complete your exchange as quickly as possible.

If you do not have to hand please put name of recipient you received your gift off
Please state the shade you would like to exchange for. Note - please check the label to see which collection you have received as we can only exchange a colour from that collection.